Legal

Privacy Policy

Last updated: January 1, 2026

1. Introduction

Shark Collect Agency ("we," "us," or "our") respects your privacy and is committed to protecting the personal information we handle. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.

2. Information We Collect

We may collect the following categories of information:

• Information you provide: name, company, email, phone number, and details submitted through our contact and request forms.
• Account information: information provided by our clients in connection with debt recovery and revenue cycle services.
• Automatically collected information: device, browser, and usage data collected through standard web technologies.

3. How We Use Information

We use information to:

• Provide, operate, and improve our services;
• Respond to inquiries and requests;
• Communicate regarding accounts and services;
• Maintain the security and integrity of our systems;
• Comply with legal and regulatory obligations.

4. How We Share Information

We do not sell your personal information. We may share information with service providers who support our operations, with clients in connection with their accounts, and as required by law or to protect our legal rights.

5. Data Security

We maintain administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, but we work to protect information using reasonable measures.

6. Data Retention

We retain information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices & Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise any rights, please contact us using the details below.

8. Cookies & Tracking

Our website may use cookies and similar technologies to support functionality and understand usage. You can manage cookies through your browser settings.

9. Children's Privacy

Our services are not directed to children, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@sharkcollect.com or +1-800-369-0313.